Privacy Policy

Information on the Processing of Personal Data (GDPR)

1. Introduction

This Privacy Policy explains how Discover The Sicilian Way collects, uses, stores, and protects personal data in accordance with EU Regulation 2016/679 (GDPR) and applicable Italian law. By using this website, users accept the terms of this Privacy Policy.

2. Data Controller

Salvatore Covato Email: info@discoverthesicilianway.com Role: Data Controller responsible for managing user data, booking requests, and communication related to tourism and NCC services.

3. Types of Data Collected

3.1 Data provided voluntarily by the user

  • Name and surname
  • Email address
  • Phone number
  • Information submitted through contact forms or booking requests
  • Messages sent via WhatsApp or other communication channels

3.2 Browsing data

Collected automatically through technical systems:

  • IP address
  • Browser type and device information
  • Pages visited and time spent on the website
  • Log files for security and diagnostics

These data are used exclusively for statistical purposes and to ensure the website functions correctly.

3.3 Cookies and tracking technologies

The website uses technical, analytics, and third party cookies. For full details, refer to the Cookie Policy.

4. Purpose of Data Processing

Personal data are processed for the following purposes:

  • Service delivery: managing inquiries, quotes, bookings, and NCC services
  • Customer communication: responding to messages and providing requested information
  • Legal compliance: fulfilling administrative, fiscal, and contractual obligations
  • Website optimization: improving user experience and website performance
  • Security: preventing misuse, fraud, or unauthorized access

5. Legal Basis for Processing

  • Data are processed on the following legal bases:
  • Contract performance: to provide requested services
  • Legal obligation: compliance with tax and administrative requirements
  • Legitimate interest: website security and service improvement
  • User consent: for optional services such as marketing communications or non essential cookies

6. Data Retention

  • Personal data are stored for the time necessary to fulfill the purposes for which they were collected:
  • Contact and booking data: retained for administrative and fiscal requirements
  • Browsing data: retained for short periods for security and analytics
  • Cookie data: according to the durations specified in the Cookie Policy

7. Data Sharing

  • Personal data may be shared with:
  • Service providers (e.g., hosting, analytics, booking tools)
  • Professional consultants (e.g., accountants, legal advisors)
  • Authorities when required by law

Data are never sold to third parties.

8. Data Transfer Outside the EU

Some third party services (e.g., analytics, cloud providers) may transfer data outside the EU. In such cases, transfers occur only when adequate safeguards are in place, such as Standard Contractual Clauses (SCCs).

9. User Rights (GDPR Articles 15–22)

Users have the right to:

  • Access their personal data
  • Rectify inaccurate or incomplete data
  • Erase data (“right to be forgotten”)
  • Restrict processing
  • Object to processing
  • Request data portability
  • Withdraw consent at any time

Requests can be sent to: info@discoverthesicilianway.com

10. Security Measures

The Data Controller adopts appropriate technical and organizational measures to protect personal data from:

  • unauthorized access
  • loss or alteration
  • misuse or disclosure

11. Links to External Websites

The website may contain links to third party websites. The Data Controller is not responsible for their privacy practices.

12. Changes to this Privacy Policy

This Privacy Policy may be updated at any time. Users are encouraged to review it periodically. The date of the latest update appears at the bottom of the page.